To arrange a repair, start by requesting a repair quote using the form on the website with details of the watch and the issue you are experiencing.

Once the repair has been discussed, the watch can be securely packaged and sent to the workshop using a tracked and insured postal service.

After the watch is received, it will be inspected and the required work confirmed before any repairs or servicing are carried out.

Yes. Every watch sold by Novare Watches is carefully inspected for authenticity before being offered for sale.

Modern “super clone” watches can be extremely convincing and are often difficult for the average buyer to identify. As an independent watch repair specialist who has handled and serviced hundreds of watches - including many TAG Heuer models - I am very familiar with the details that distinguish genuine pieces from replicas.

Each watch is assessed for movement correctness, component quality, finishing and overall construction to ensure authenticity.

For additional peace of mind, all watches sold by Novare Watches are covered by an authenticity guarantee.

Yes. All watches sold and repaired by Novare Watches include a 12-month mechanical warranty for added peace of mind.

This warranty covers mechanical faults that may occur during normal use. As a watch repair specialist, each watch is carefully inspected, tested and checked for timekeeping performance before being offered for sale.

If a mechanical issue arises during the warranty period, the watch can be returned for inspection and repair.

Yes. Novare Watches specialises in mechanical watch servicing, alongside diagnostics and repairs for both mechanical and quartz watches.

Mechanical servicing involves carefully inspecting, cleaning and regulating the movement to ensure the watch is running accurately and reliably.

Additional services include battery replacements, pressure testing, movement diagnostics, strap changes and general fault repairs.

If your watch requires servicing or you’re experiencing an issue, you can request a repair quote through the contact form with details of the watch and the problem.

You can request a repair quote using the “Request Repair Quote” button on the homepage or within the repairs section of the website.

Simply provide details of the watch, including the brand, model (if known) and the issue you are experiencing. Once the information is received, the problem can be assessed and an estimated repair or servicing quote will be provided.

Yes. All watches and repair returns are shipped using fully insured and tracked UK delivery for added security.

Watches are carefully packaged to ensure they are protected during transit and require a signature upon delivery.

Yes, viewings may be arranged by appointment depending on availability. If you are interested in a specific watch, please get in touch to discuss arranging a viewing.

Alternatively, detailed photographs and information can be provided if you would prefer to purchase remotely.